In the sweltering heat of an Italian summer, delivery workers known as riders face the grueling task of transporting goods under the scorching sun. Responding to growing concerns over their well-being, a recent ruling by the Milan Tribunal has significantly altered the landscape of occupational health provisions for riders employed by the delivery company Glovo. Originally, the company’s meager compensation for riders braving the heat included a reimbursement for water and mineral salts, without any additional percentage on their delivery pay. This move was quickly criticized and dubbed a “mockery bonus” by various media outlets. However, the court has now mandated Glovo to not only triple the initial compensation but also provide each rider with a protective kit against the extreme temperatures.
The Court’s Decision
The Milan Tribunal’s intervention came after the inadequacies of Glovo’s initial measures were brought to light. The court has stipulated that each rider should receive a comprehensive kit designed to mitigate the harsh effects of the sun. This kit includes items such as a visor cap, UV filter sunglasses, high SPF sunscreens, a thermal water bottle, and water-soluble mineral salts. Additionally, riders will now receive a 30-cent reimbursement for each delivery completed in temperatures of 25°C or higher, a significant increase from the previous provisions.
Background of the Dispute
The dispute began to gain attention when Riccardo Vittorio Marotta, a safety officer for Glovo in the regions of Palermo and Trapani, called for a meeting to discuss the severe health and safety risks faced by riders. This was particularly pertinent during a record-breaking heatwave that hit Italy and much of Europe last July. The legitimacy of Marotta’s concerns was initially questioned due to the classification of riders as independent contractors rather than employees, which traditionally limits their rights to certain protections.
Initial Compensation Measures
Before the tribunal’s ruling, Glovo had implemented a tiered compensation system based on temperature increments. For instance, riders were entitled to an additional 10 cents per delivery for water and an extra 50 cents per day for mineral salts when temperatures exceeded 32 degrees Celsius. Additionally, a 5-euro subsidy was offered for the purchase of a water bottle.
Union and Legal Involvement
The compensation measures originally put forth by Glovo were met with dissatisfaction from labor unions and safety advocates, prompting legal scrutiny. The unions argued that these measures incentivized the acceptance of orders under more hazardous conditions without adequately compensating the riders for the increased risks.
Implications and Next Steps
The court’s ruling not only reaffirms but strengthens the precautionary measures that must be taken by Glovo’s subsidiary, Foodinho srl. With the end of summer approaching and cooler temperatures on the horizon, the urgency for implementing these new directives grows. The delivery industry and its workers eagerly await the swift application of these improved standards, hoping for a tangible improvement in the working conditions of riders who have long been at the mercy of extreme weather conditions without sufficient support.
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Jason R. Parker is a curious and creative writer who excels at turning complex topics into simple, practical advice to improve everyday life. With extensive experience in writing lifestyle tips, he helps readers navigate daily challenges, from time management to mental health. He believes that every day is a new opportunity to learn and grow.






